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Terms of Service

Last Updated: November 8, 2024

1. Acceptance of Terms

Welcome to Workshops by Alan Knox ("we," "our," or "us"). By accessing or using our platform at workshops.alanknox.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and Alan Knox. Please read them carefully.

2. Eligibility

You must be at least 18 years old to use this Service. If you are between 13-17 years old, you may use the Service only with the involvement and permission of a parent or legal guardian who agrees to be bound by these Terms.

By using the Service, you represent and warrant that you meet these eligibility requirements.

3. Account Registration and Security

3.1 Account Creation

To access workshops, you must create an account by providing accurate and complete information, including your name and email address.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

You may not share your account credentials with others or allow others to access your account.

3.3 Account Accuracy

You agree to keep your account information current and accurate. We may suspend or terminate accounts with false or misleading information.

4. Workshop Access and Usage

4.1 License Grant

Upon purchase, we grant you a limited, non-exclusive, non-transferable license to access and use the workshop content for your personal, non-commercial use.

4.2 Access Duration

You will have access to workshops you've purchased for as long as the workshop remains available on our platform. While we intend to maintain workshops indefinitely, we reserve the right to discontinue any workshop with 90 days advance notice.

4.3 Restrictions

You may NOT:

  • Share, sell, rent, or redistribute workshop content
  • Share your login credentials with others
  • Copy, reproduce, or create derivative works from workshop content
  • Remove or modify any copyright, trademark, or proprietary notices
  • Use automated systems (bots, scrapers) to access the Service
  • Attempt to circumvent any security measures
  • Use the content for any commercial purpose without written permission

5. Intellectual Property

5.1 Ownership

All workshop content, including but not limited to text, images, videos, audio, graphics, code examples, templates, and design, is owned by Alan Knox and protected by copyright, trademark, and other intellectual property laws.

5.2 Trademarks

"Workshops by Alan Knox" and associated logos are trademarks of Alan Knox. You may not use these marks without prior written permission.

5.3 Downloadable Resources

Templates, calculators, and frameworks provided as downloadable resources are licensed for your personal or internal business use only. You may not resell or redistribute these materials.

6. Payments and Pricing

6.1 Pricing

Workshop prices are displayed in US Dollars (USD) and may change at any time. Price changes do not affect workshops you've already purchased.

6.2 Payment Processing

Payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms and conditions.

6.3 Taxes

Prices do not include applicable sales tax, VAT, or other taxes. You are responsible for paying any applicable taxes.

6.4 Failed Payments

If a payment fails or is disputed, we may suspend access to workshops until the issue is resolved.

7. Refund Policy

All sales are final. We do not offer refunds on digital workshops.

Due to the nature of digital products, once access is granted, all sales are final and non-refundable. We encourage you to review workshop descriptions, preview content, and course outlines before purchasing.

7.1 Customer Satisfaction

We stand behind the quality of our workshops. If you experience technical issues accessing your workshop that we cannot resolve, please contact us at workshops@alanknox.com and we will work with you to find a solution.

7.2 Not a Guarantee of Results

Workshops are educational in nature. We do not guarantee specific results, outcomes, or business success from using our content.

8. User Conduct

You agree not to:

  • Violate any laws or regulations
  • Infringe on anyone's intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Harass, threaten, or harm others
  • Impersonate another person or entity
  • Interfere with the proper functioning of the Service
  • Attempt to gain unauthorized access to any part of the Service

9. Content Disclaimer

9.1 Educational Purpose

Workshop content is provided for educational and informational purposes only. It is not intended as professional advice (legal, financial, technical, or otherwise).

9.2 Accuracy

While we strive for accuracy, we do not warrant that workshop content is error-free, complete, or current. Technology and best practices evolve, and some content may become outdated over time.

9.3 Third-Party Content

Workshops may reference or link to third-party tools, services, or resources. We are not responsible for the accuracy, availability, or content of third-party sites or services.

10. Limitation of Liability

10.1 Service "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 No Liability for Damages

To the maximum extent permitted by law, Alan Knox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or business
  • Cost of substitute services
  • Business interruption

Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid for the workshop in question.

10.3 Technical Issues

We are not liable for any damages resulting from:

  • Service interruptions or downtime
  • Data loss or corruption
  • Browser or device compatibility issues
  • Internet connection problems

11. Indemnification

You agree to indemnify, defend, and hold harmless Alan Knox from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or share through the Service

12. Termination

12.1 Termination by You

You may stop using the Service at any time. You may request account deletion by contacting workshops@alanknox.com. Account deletion does not entitle you to a refund for workshops you've purchased.

12.2 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without notice, if:

  • You violate these Terms
  • You engage in fraudulent activity
  • Your payment fails or is disputed
  • We are required to do so by law
  • We discontinue the Service

12.3 Effect of Termination

Upon termination:

  • Your access to workshops will be revoked immediately
  • You must cease all use of workshop content
  • Provisions regarding intellectual property, liability, and indemnification survive termination

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

14. Changes to Terms

We may update these Terms from time to time. When we make changes:

  • We will update the "Last Updated" date at the top of this page
  • We will notify you via email for material changes
  • Continued use of the Service after changes constitutes acceptance

If you do not agree to the updated Terms, you must stop using the Service.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the United States and the state in which Alan Knox is located, without regard to conflict of law principles.

15.2 Informal Resolution

If you have a dispute, please contact us at workshops@alanknox.com first. We will attempt to resolve disputes informally.

15.3 Arbitration

If we cannot resolve a dispute informally, any claims will be resolved through binding arbitration rather than in court, except you may assert claims in small claims court if your claims qualify.

15.4 Class Action Waiver

You agree that disputes will be resolved on an individual basis. You waive any right to participate in class action lawsuits or class-wide arbitration.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Alan Knox regarding the Service.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16.3 No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

16.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign our rights and obligations without restriction.

16.5 Force Majeure

We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

17. Contact Information

Questions about these Terms?

Email us at: workshops@alanknox.com

We will respond to your inquiry within 5 business days.

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